Privacy notice

1. About this privacy notice

This Privacy Notice explains how CCSA Education Ltd, trading as Community Champion School Award, collects, uses, stores and protects personal information when you visit our website, contact us, apply to become a Founding Partner School, or participate in the CCSA programme.

CCSA Education Ltd is the organisation responsible for your personal information.

Contact email: hello@ccsaschools.co.uk Website: ccsaschools.co.uk Registered office: [Insert registered office address] Company registration number: [Insert company registration number]

This notice is intended to explain clearly what information we collect, why we collect it, who we may share it with and what rights you have. A privacy notice should be provided when personal information is collected and kept accessible for future reference.

Depending on how you interact with us, we may collect:

Information you provide directly

• Your name • Your job title and role • Your school or organisation • Your email address • Your telephone number • Your postal address • Information provided through our contact form • Information included in enquiries, applications or correspondence • Information relating to your school’s participation in the CCSA programme • Payment, invoicing and purchase order information • Information you provide when booking a call with us • Your communication preferences

Information collected when you use our website

We may collect limited technical information, such as:

• Your IP address • Browser type and device information • Pages visited and interactions with the website • Date and time of visits • Website performance and security information • Cookie preferences and consent choices

We will only collect information that is relevant to the purpose for which it is used.

3. How we use your information

We may use your personal information to:

• Respond to enquiries and requests • Arrange calls, meetings and demonstrations • Process applications to join the CCSA programme • Manage school enrolment and membership • Provide programme information, learning materials and support • Communicate with participating schools and Community Champions • Process invoices, payments and purchase orders • Maintain programme, award and membership records • Verify evidence submitted for the CCSA Award • Provide information about programme updates and relevant services where you have agreed to receive it • Improve our website, services and user experience • Maintain website security and prevent spam or misuse • Comply with legal, regulatory and accounting obligations

We will not use your personal information for unrelated purposes without informing you where required.

4. Our lawful bases for using personal information

We use personal information only where we have a lawful basis to do so under applicable data protection law.

Depending on the circumstances, our lawful bases may include:

Contract

We may need to use your information to respond to an application, provide the CCSA programme, manage membership or fulfil an agreement with your school or organisation.

Legitimate interests

We may use information where it is reasonably necessary to operate and improve CCSA, communicate with existing contacts, maintain business records, protect our website or manage our relationship with schools and partners. We will consider your interests and rights before relying on this basis.

Consent

We may ask for your consent before sending optional marketing communications or placing non essential cookies on your device. You can withdraw consent at any time.

Legal obligation

We may process information where necessary to comply with legal, accounting, tax, regulatory or other statutory requirements.

5. Marketing communications

We may contact you about CCSA news, programme updates, events or related opportunities where we have a lawful basis to do so.

Where consent is required, we will ask for it separately. Any optional updates checkbox on our contact form will be unticked by default.

You can stop receiving marketing communications at any time by contacting hello@ccsaschools.co.uk or using the unsubscribe option included in the message.

6. Who we share your information with

We may share personal information with trusted service providers where necessary to operate CCSA. These may include:

• Website hosting and technical support providers • Email and communication service providers • Booking and scheduling providers • Payment, accounting and invoicing providers • Learning platform and programme administration providers • Website security, spam prevention and cookie consent providers • Professional advisers, such as accountants, insurers or legal advisers • Regulators, public authorities or law enforcement bodies where required by law

We require service providers to handle personal information appropriately and only for authorised purposes.

We do not sell personal information to third parties.

7. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure that the information is protected in accordance with applicable data protection requirements.

Where required, we will rely on an adequacy decision or appropriate safeguards for international transfers.

8. How long we keep your information

We keep personal information only for as long as necessary for the purpose for which it was collected.

Retention periods may depend on:

• The nature of our relationship with you • Whether you are an active programme or membership contact • Legal, accounting and regulatory requirements • The need to resolve disputes or enforce agreements • Whether you have asked us to stop contacting you

When information is no longer required, we will securely delete it or anonymise it where appropriate.

9. Cookies and similar technologies

Our website may use cookies and similar technologies for:

• Essential website functionality • Security and spam prevention • Remembering cookie preferences • Website performance and analytics • Improving the website experience

Non essential cookies will not be placed on your device unless you have provided the required consent.

You can manage your preferences through the cookie consent tool on our website. You can also adjust cookie settings in your browser.

10. Contact forms

When you submit our contact form, we use the information you provide to respond to your enquiry or request.

The form may ask for your name, school or organisation, role, email address, telephone number and message. The privacy notice checkbox is required before submission. Any optional updates checkbox is separate and will not be selected by default.

We may use spam prevention technology to protect the form from abuse. This may involve processing limited technical information about your device or interaction with the form.

11. Your data protection rights

Subject to applicable legal conditions, you may have the right to:

• Request access to the personal information we hold about you • Ask us to correct inaccurate or incomplete information • Ask us to delete your information • Ask us to restrict how we use your information • Object to certain uses of your information • Ask to receive your information in a portable format • Withdraw consent where we rely on consent • Object to direct marketing at any time

To exercise a right, contact hello@ccsaschools.co.uk.

We may need to verify your identity before responding. We will normally respond within one month, although this may be extended where permitted by law.

12. How to complain

If you have concerns about how we use your personal information, please contact us first at:

Email: hello@ccsaschools.co.uk

You also have the right to complain to the Information Commissioner’s Office, which is the UK supervisory authority for data protection.

Website: Information Commissioner’s Office 

13. Data security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

14. Children’s information

Our website and programme are intended for schools and education professionals. We do not knowingly collect personal information directly from children through this website.

If you believe that a child has provided personal information to us, please contact hello@ccsaschools.co.uk so that we can review and delete it where appropriate.

15. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our services, legal requirements or how we use personal information.

The latest version will be published on this page with the updated date shown at the top.

16. Contact us

If you have any questions about this Privacy Notice or how we handle personal information, please contact:

CCSA Education Ltd Email: hello@ccsaschools.co.uk Registered office: [Insert registered office address] Company registration number: [Insert company registration number]

Important: Before publishing, CCSA should confirm the registered office, company registration number, actual service providers, cookie tools, retention periods and international transfer arrangements. The ICO recommends that privacy notices identify the organisation, purposes, lawful bases, recipients, retention periods and individual rights.